SunClub Casino Terms and Conditions

Welcome to SunClub Casino. These Terms and Conditions govern your access to and use of our platform, services, and games available at SunClub Casino.com. By registering an account or using our services, you agree to be bound by these terms in full. We encourage you to read this document carefully before proceeding. If you do not agree with any part of these terms, you must not use our platform. At SunClub, we are committed to providing a transparent and fair gaming environment for all our players.

1. About Us and Licensing

SunClub Casino is operated by TOP ONLINE SERVICES LIMITED, registered at Dept 4637, 196 High Road, Wood Green, London N22 8HH. We also operate through our associated entity Ent Tech Solutions LLC, based in San José, Costa Rica, and ChapChap Technologies Ltd. Our operations are governed by the laws of the Republic of Costa Rica. We hold a gaming licence issued by Anjouan Licensing Services, under the Offshore Finance Authority of the State of Anjouan. Please note that we do not hold a UK Gambling Commission (UKGC) Operating, Personal Management, or Premises licence. It is your responsibility to ensure that accessing and using our services is legal in your jurisdiction before registering.

2. Eligibility and Account Registration

At SunClub Casino, we require all players to meet the following eligibility criteria before registering an account:

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must not be a resident of any restricted country, including Albania, Armenia, Aruba, Bulgaria, Costa Rica, Georgia, Hungary, Martinique, Moldova, Netherlands Antilles, Poland, Syria, Ukraine, the United States, or Belarus.
You may only hold one account on our platform at any given time.
You must provide accurate, complete, and up-to-date personal information during registration.
You must not use our services if you have previously been excluded or banned from our platform.

We reserve the right to suspend or close any account where we have reason to believe these conditions have been breached. To access your account, use the SunClub login page at SunClub Casino.com. Our platform is accessible via desktop and mobile browser — please note that we do not currently offer a dedicated sun club app or a sun club app download for native installation.

3. Know Your Customer (KYC) and Verification

Here at SunClub Casino, we are required to verify your identity before processing any withdrawals. Our KYC process may include, but is not limited to:

Proof of identity (passport, national ID, or driving licence)
Proof of address (utility bill or bank statement dated within the last three months)
Proof of payment method used
Phone number verification

We aim to process all required documentation within one business day. Failure to provide satisfactory documentation may result in delays or refusal of withdrawal requests. We take our obligations seriously and conduct these checks to protect you and the integrity of our platform.

4. Deposits and Withdrawals

4.1 Deposits

At Sun Club Casino, we accept deposits via Bank Transfer, Credit Card, and Cryptocurrencies. The minimum deposit required to qualify for a bonus is £20. Deposited funds are generally made available within 12 hours, depending on your chosen payment method. We support multiple currencies including GBP, EUR, USD, CAD, AUD, CHF, NOK, SEK, ZAR, and DKK.

4.2 Withdrawals

Our SunClub Casino withdrawal process requires a minimum of £100 or €100 per transaction. All deposits must be wagered at least 3 times before a withdrawal request can be made (20x wagering applies to players from Belarus, Ukraine, Russia, Uzbekistan, Azerbaijan, India, and Pakistan). Weekly and monthly withdrawal limits apply by player tier:

Depositors: Up to £2,500 per week / £10,000 per month
VIP: Up to £4,000 per week / £16,000 per month
VIP Gold: Up to £5,000 per week / £20,000 per month
VIP Diamond: Up to £7,000 per week / £25,000 per month

We process withdrawals on Tuesdays and Fridays. Once approved, funds are generally received within 3–10 business days depending on your financial institution. The maximum winnings from your first deposit are capped at 25x the deposited amount.

5. Bonuses and Promotions

We at SunClub Casino offer a generous welcome package spread across your first deposits. Our welcome bonus structure is as follows:

1st Deposit: 400% match bonus up to £1,500 (30x wagering requirement)
2nd Deposit: 100% match bonus up to £1,000 (40x wagering requirement)
3rd Deposit: 200% match bonus up to £1,500 (40x wagering requirement)
A 4th deposit bonus also applies — refer to our promotions page for current details.

All welcome bonuses are valid for Slots and Scratch Cards only. The minimum deposit to activate a bonus is £20, the maximum bet per round while a bonus is active is £10, and the maximum cashout from a bonus is 20x your deposit. No-deposit bonuses carry a 60x wagering requirement, and a real-money deposit is required before any winnings can be withdrawn.

Our SunClub Casino bonus code and SunClub Casino promo code offers may be issued from time to time — please check our promotions section for the latest SunClub Casino no deposit bonus codes and other active offers. Any SunClub Casino no deposit bonus is subject to the specific terms stated at the time of issuance.

6. VIP Loyalty Programme

Here at SunClub Casino, we reward our most loyal players through our 4-tier VIP programme: Bronze, Silver, Gold, and Diamond. Benefits include daily cashback on previous-day losses (Bronze 5%, Silver 10%, Gold 15%, Diamond 20%), all subject to 10x wagering. Diamond members receive up to €10,000 per week in cashback. Tier-based reload bonuses apply from your 5th deposit — ranging from up to 50% for Bronze members to up to 150% for Diamond members.

7. Responsible Gaming

At Sun Club, we are firmly committed to promoting responsible gaming. We provide tools to help you manage your gaming activity, including deposit limits, session time limits, self-exclusion, and cooling-off periods. If you feel that gambling is negatively affecting your life, we urge you to contact our support team immediately or reach out to an independent gambling support organisation. Our responsible gaming features can be accessed directly from your account settings.

8. Prohibited Activities

When using our platform, you must not engage in any of the following:

Using fraudulent payment methods or chargebacks without valid reason
Creating multiple accounts to abuse bonus offers
Using any software, bots, or tools designed to gain an unfair advantage
Providing false or misleading information during registration or KYC
Engaging in any form of money laundering or financial crime

We reserve the right to void winnings, close accounts, and report suspicious activity to the relevant authorities where applicable.

9. Customer Support

Our Sun Club Casino team is available 24/7 via Live Chat and Email. For general inquiries, you can reach us at support@SunClub Casino.com. To submit a formal complaint, please write to complaints@email.SunClub Casino.com. Licensor complaints may be directed to complaints@casinoslicences.com. We provide support in English, German, Dutch, Spanish, Norwegian, Swedish, Italian, French, Danish, Finnish, and Arabic.

10. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will notify you via email or a notice on our platform. Your continued use of SunClub Casino following any such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any updates.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Costa Rica. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the competent courts of Costa Rica, unless otherwise agreed in writing. If you have any concerns about our terms or how we operate, please contact our support team — we are always here to help.

Content updated: July 13, 2026